Contact
We reply to every legitimate inquiry within one business day. Use the form below for general questions, or write directly to one of the addresses listed below if your question already has a clear category.
Direct addresses
- General inquiries: hello@sharkdr.com
- New jaw inquiries: jaws@sharkdr.com (or use the Inquire About a Jaw page)
- Order questions: orders@sharkdr.com
- Returns and authenticity claims: returns@sharkdr.com
- Press and partnerships: press@sharkdr.com
Mailing address
SharkDr.com
[Operator-supplied PO box or street address]
[City, State ZIP]
United States
Response times
We reply to general inquiries within one business day. Jaw inquiries get the same one-business-day commitment, but the substantive reply (private dossier, video walkaround, quote) typically arrives in one to three business days because each one is prepared individually.
We do not staff a phone line during business hours; written replies are how the operator works. If a phone conversation is appropriate for your inquiry — typically for jaws, hand-delivery placements, or detailed sourcing discussions — we will schedule one in the reply.
What this form is not
- Not for international shipping requests. We ship within the United States only and the policy is firm. See the U.S. Sales Only page.
- Not for offers to sell us teeth or jaws unsolicited. If you have a piece you want to discuss, write to hello@sharkdr.com with photographs and any documentation; we will reply if it is something we can work with.
- Not for unrelated commercial offers, SEO solicitations, or affiliate program pitches.